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    Employee Spotlight
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    Experts Corner
Insider - 5.16.17

ServiceNow Implementations Done Right Part 1: What I Wish I Knew from the Start

Hi there, My name is John. I’m going to help you make better choices when implementing ServiceNow, because when you plan for months - and reallocate your IT budget around a new ITSM cloud system - it better work.


Insider - 4.27.17

4 Reasons to Get Amped for Knowledge17

Your Conference. Your Way. That’s a big promise considering there’s 15,000 of you attending Knowledge17. They’re not wrong, though. Whether you’re attending Knowledge17 to up your ITOM game, automate your HR service delivery, or seek answers to manage digital transformation, you can absolutely make the most out of the ServiceNow conference. 


Insider - 3.16.17

Nice Fitness Tracker, but Can You Sleep like Tom Brady in Baltimore?

The “biggest secret” to improving our health is!? It’s…it’s diet and exercise. But that bacon cheese burger just…looks…so… What were we talking about? Ah yes, health! 


Insider - 2.22.17

How to Prevent a Vendor from Seizing Control of Your Projects

Have you ever experienced this?   Vendor before project: “Absolutely, we’ll do that at this price. No worries. Of course we can get it done on time!”


Insider - 2.13.17

How to Design a Cloud Adoption Plan that Actually Works - with ServiceNow

Cloud adoption has been…well…we’re not really sure how it’s been going. The hype is strong. Read any tech news from the past five years and you’ll find the line, “everything is moving to the cloud.” Synonymous with digital transformation, cloud adoption seems to be a major initiative for most mid-to-large companies.


Insider - 1.19.17

How to Achieve Operational Focus through Automation

Show of hands. Who likes to be recognized for their work? Recognition makes us feel all gooey inside, both when we're the recipient, and when we place the spotlight on others. I love to recognize my team for the work they do. It’s even better when a customer gets there first. They’ll mention a major cost-saving benefit and I’ll bring up the person on my team responsible for the idea and vision.


Insider - 1.13.17

Considering Xamarin Mobile Development? Here's What You Need to Know

The idea of developing universal mobile apps came out in, what, 2008? Here we are nine years later and we’re still riddled with “double.” Two major operating systems, two coding languages, double the effort and double the expense to build an app that caters to all users and devices. Good news, everyone. There’s a proven shared codebase.


Insider - 12.14.16

Why You Still Get Burned by Outsourcing & How to Fix It Now

Outsourcing! Whether your first thought is, “yeah, let’s do this!” or more like, “ugh, fine,” chances are that you are already outsourcing tech work, and you’ve been burned with a do-over, hidden cost, or delay.


Insider - 11.17.16

4 IT Articles That Will Renew Your Confidence in Outsourcing

What’s the best country for outsourcing? How should I move my digital agenda forward? Why am I seeing ServiceNow pop up everywhere, and do I need it?  


Insider - 10.6.16

8 HR Benefits from Automating Onboarding: Infographic

First impressions are important. They set the tone for everything that follows. I know, mind blowing, right?  But the business suffers when HR, or any department, drops the ball. Even if it's for one new hire. There's a better way to retain and nurture talent, and it involves onboarding automation.