Insider - 6.3.19

Specialty Pharmacy Automation Part I – Opportunities and BPI

  The promise is real, folks. The stakes are too high; the investments too…invested. It’s time. If you are evolving (digitally speaking) then you are automating.   In this blog series, we are going to discuss automation as it pertains to specialty pharmacy digital transformation and beyond. Topics will include how to get started, the state of automation, risks and rewards, and we will tie in success stories from QA to revenue cycle management to robotic process validation.


Insider - 10.9.18

Get in the Home – AutoZone Unveils New Tech for Next-Day Delivery

Retail Done Right   Market disruption tells two general stories; the rise of a small and agile up-and-comer, and the decline of a large, slow market leader.   For every Netflix there is a Blockbuster.


Insider - 9.19.18

Pharmacy IT: Why Vendor Experience Matters More Than You Think

  Since the coining of the phrase “digital transformation,” you’ve likely spent countless hours trying to align IT with line of business (LOB) activities. How do I know this?   Call it a hunch.   But one 2018 survey by found that most CIO’s, after years of attempting to foster collaboration between their department and business units, are finally taking IT out of IT’s hands and sharing the productivity throughout the organization.


Insider - 5.31.18

Read This Guide & Build (or Fix) a ServiceNow® Instance That's Right for Your Hospital

  As healthcare costs continue to rise, hospital CIOs are wondering where the supposed IT productivity gains are going. In many cases, software contributes to those rising costs. Studies (like these) found that physicians spend nearly 50% of their time working on clerical tasks.


Insider - 3.30.18

Hospitals - You Might Never Solve the IT Skills Gap Issue, But…

  …you can still take action to advance your digital agenda.   Filling tech resource gaps for hospitals is a double-edged sword.   On one hand, you’re under pressure to find resources to meet project goals and deadlines. On the other hand, you need to train those resources to be able to apply their work to your operations.


Insider - 3.8.18

International Women’s Day Inspiration from Some of 4th Source’s Best

    Every year International Women’s Day has a theme. 2018’s theme is #PressforProgress and it could not be more relevant with the activities and protests from the past few months.  


Experts Corner - 2.26.18

Who Else Wants to Improve Revenue Cycle Management at HIMSS18?

  HIMSS18 might seem overwhelming to some, but you’re on a mission. The healthcare conference will keep you on your toes as you elbow through crowds for free coffee, or find yourself deep in gripe-filled conversations about the lack of Cerner resources.


Experts Corner - 1.24.18

Rolling out Cucumber QA in Healthcare – an Interview with Roberto Pacheco

There are compelling reasons to adopt behavioral driven development (BDD) as part of an agile QA process. Research conducted by MIT suggests that agile companies grow revenue 37% faster and generate 30% higher profits than non-agile organizations.   But...


Insider - 12.18.17

Infographic: Accelerating the IT Agenda in Specialty Pharmacy

Will you be ready for 2021? The number of approved FDA medications is in decline while questions about future regulatory issues, care models, and cost continue to be raised.


Insider - 12.11.17

A Dose of Reality in Healthcare IT Interoperability: Is FHIR the Answer?

  US healthcare, for many years, has been a highly complex enterprise with a “cottage-industry” structure consisting of many small-scale, interdependent service providers. We’re seeing the dichotomy of large payment practices clashing with a personal treatment structure, creating silos of function and enterprise.